Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you use our counselling website.

Information We Collect

We may collect personal information such as your name, email address, phone number, and any details you choose to share through contact forms or during counselling enquiries. We may also collect limited technical data (e.g., IP address, browser type) to help improve our website.

How We Use Your Information

Your information is used to:

- Respond to enquiries and provide counselling services

- Manage appointments and communication

- Improve our website and services

- Comply with legal or professional obligations

Confidentiality

We are committed to maintaining your confidentiality. Any personal information shared in a counselling context will be handled with care and in accordance with professional and ethical guidelines. Information will only be disclosed where required by law or where there is a risk of serious harm.

Data Storage and Security

We take appropriate measures to protect your personal data from unauthorised access, loss, or misuse. Your information is stored securely and only retained for as long as necessary.

Sharing Your Information

We do not sell or share your personal data with third parties, except where necessary to provide our services or where legally required.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data. You may also withdraw consent for us to use your information at any time.

Cookies

Our website may use cookies to improve user experience and monitor website performance. You can control cookie settings through your browser.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us through the website.

Updates to This Policy

We may update this policy from time to time.  Any changes will be posted on this page.